Arkisto: September 2017

The Dating Game Trip with a System Provider?

26. Septemberta, 2017 | Kirjoittaja: Antti Niittyviita

The familiar theme and the familiar host. Priceless.

In the seat of A sits a reliable and assured IT-systems provider, who avoids tailoring. In B’s seat, is a very confident king of interfacing, for which nothing seems to be impossible. As for C, his middle name is ERP.

Behind the curtain is the buyer X, who is sweating in suspense. His dream a joined venture involving only jumping in joy. Gladness brought about by success. No shy looks or awkward fumbling of a first timer. Who would want that, when you could have someone ready to get to the second base?!

Testing and running a prototype is both hard work and expensive.

A, B and C are each professionals of their field, and each one of them a good choice for someone walking their path. But does X’s choice always land on the best option out there? Can you know, before you have experienced living together, eating lunches and gone to the irrevocable Dating Game trip?

  1. The salary system renewal in Canada anywhere from 3 million to 126 millions.
  2. The IT-project of the city of Kajaani anywhere from 1 million to 3,5 millions.
  3. Oriola: SAP failure, price tag unknown for now.

Is it so, that we already have so many interfaces and pieces that it is impossible to have a package that can actually server the business? Wiseguy could already point fingers at culprits. But could it be, that the fault lies somewhere else but the providers and requesters of IT-projects? Along the years, the system has had layers upon layers added onto them. Each actor does their best in an impossible situation.

It is no accident that I increasingly come across development teams, who have decided to toss decades of baggage behind and recode their products again. It is not only the cheapest, but also the fastest solution.

Fitting and taking up a new system demands a lot. It demands in-depth learning, and a solid grasp from especially the buyer.

What if a tester would be X’s saving straw on their trip to becoming millionaires? 50-50, and phone a friend :D

The French Bouncer

20. Septemberta, 2017 | Kirjoittaja: Antti Niittyviita

I was sitting in a café in London last spring, and observed a restaurant’s bouncer working on the other side of the street. I gathered him to be French. A jovial fellow, I think, and quite observant in his work.

A woman one step ahead: Accompanied by a real gentleman. Or a mitten. It is difficult to say. But the bouncer was on top of the situation. He took one step ahead of the couple and threw some comment over his left shoulder to the woman, which made everyone laugh. Two steps and a stop. The couple checks the menu and agrees to go inside. The game is on!

A family of three: The father was walking on the side of the road, the mother on the side of the shop windows, and the child dictated the pace walking between the two. The glib bouncer knelt in front of the child. He must have dropped a ball in his pocket to playfully start a conversation with the little boss. And he scores once more!

Grande finale: The last one was quite tough. The woman looked like she had just eaten a lemon. The man fed up with barkers. They both kept fiddling with their phones as they walked forward in pace. Yet, an unfailing eye and an icebreaker drew in the couple to ‘just take a look’ at the nice-looking menu on the street.

My mouth fell open in amazement as the observant expert also dug up his phone and joined the couple. TripAdvisor must have done its mission. Three goals in three minutes. I was impressed.

The French bouncer is successful, because he does not play the game to get to make his own sales speech. He concentrates on two things past himself. The result, and the person he is facing.

Who do you serve? Do you know your client and your goal, like the French bouncer did?